Customer Support Channels
A 1–hour Response Guarantee
Delivering superior quality support promptly is our high priority, so we support each Linux cloud web hosting plan with a one hour ticket resolution guarantee. At the time you send a ticket or drop an email, our customer tech support crew will try their best to generate the most satisfactory remedy for your problem and to provide you with help and advice in due time.
A Top–quality Support Service
Get in touch with us every time required. Our crew of qualified professionals is going to be on–line for you 24x7x365 to react to all your enquiries and to deal with any problem that you may have. You are able to post a support ticket from your Hosting Control Panel or send us an e–mail any moment. Also, on working days, you’re able to call us or work with the online chatting option.
An Intuitive Help Section
The Control Panel gives an extensive knowledge base that is built–into all areas. In each part, you will find a Help button that will load for you a selection of step–by–step courses on how to apply a certain element or carry out a specific action. In addition, we have generated guide online videos so you’re able to get a better idea of the Control Panel’s interface.